Job Results | Credit Controller
Applications have closed
£28,000 - £32,000
Ref: NLB1453NLB Solutions are working with a business on the outskirts of St Albans to help them find a new credit controller to join a well established team. The credit controller will report into a Credit Manager and need someone that is an experience credit specialist that is looking for a new challenge to help them develop in the credit field. With large and small accounts to follow up on, this role will offer someone a chance to prove themselves within a privately own business.
The company have a great ethos and work environment and well established accounts and customers. With easy access from the M25 and parking, this role offers a great place to be.
• Collection of debt via phone, emails, or letters.
• Ensure customers pay on time and chase any overdue invoices, resolve customer queries
• Updating customer notes with any contact.
• Build close working relationships with all departments
• Cover team members when required.
• Negotiate any payment plans in conjunction with Credit Manager
• Issue monthly statements for customer and provide copy invoices when requested.
• Communicate with customers internally and externally to resolve debt queries professionally and promptly, produce weekly query reports.
• Issue LBA’s where required
• Take card payments from customer payments
• Process customer receipts, via bacs, cheques, payment by link, or credit cards, reconcile accounts and unallocated receipts.
• To prepare and post bank statement account receipts daily and allocate where possible.
• Process end of day card and cheque transactions
• Actively supporting integration activities from acquisitions
• Adhere to monthly timetable, for chasing accounts via standalone call log and credit chase procedure.
• Flexibility to cover team members when required
• Provide access to web portal for both credit account customers and cash customers, when requested by customer or branches.
• Review of accounts over the limit and those needing review via credit control workplace.
• Release orders for branches.
• To deal with all accounts ready to be passed to solicitors and to deal with at each legal stage.
• Raise relevant journals when necessary and write off debts in accordance with procedures.
• Experienced credit controller
• Work as part of a team
• Ensuring DSO and cash collection targets are met
• Great communication skills
£100,000 - £130,000
Discover£30,000 - £35,000
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